TERMS OF SERVICE
Welcome to Scentivora. By accessing or using our website at scentivora.com, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase or creating an account.
1. About Scentivora
Scentivora is a fragrance brand registered in India, operating under the legal business name Scentivora. We sell perfumes, attars, and gift sets exclusively within India.
2. Eligibility
By using our website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or guardian. Scentivora reserves the right to refuse service to anyone at any time.
3. Products & Pricing
All products listed on our website — including perfumes, attars, and gift sets — are subject to availability. Prices are displayed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to modify prices, discontinue products, or update product descriptions at any time without prior notice.
Our fragrances are inspired by well-known designer perfumes. Scentivora does not claim affiliation with, endorsement by, or ownership of any designer brand referenced in product descriptions.
4. Orders & Payments
By placing an order, you represent that the information provided is accurate and complete. We accept major payment methods available at checkout. Scentivora reserves the right to cancel any order at its discretion, including in cases of pricing errors or suspected fraud.
Once an order is confirmed, it cannot be modified or cancelled unless the item has not yet been dispatched. Please contact us immediately at scentivora@gmail.com if you need to request a cancellation.
5. Shipping & Delivery
We currently ship within India only. Estimated delivery time is approximately 3 business days, depending on your location and the delivery partner. Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, public holidays, or courier delays.
Scentivora is not responsible for delays caused by third-party delivery services once the order has been dispatched.
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service. Please review that policy before placing an order.
7. User Accounts
You may create an account on our website to manage your orders and preferences. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately if you suspect any unauthorised use of your account.
8. Intellectual Property
All content on this website, including but not limited to the Scentivora name, logo, product images, descriptions, and design, is the intellectual property of Scentivora and may not be reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
Scentivora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability in any matter shall not exceed the value of the order in question.
10. Governing Law
These Terms of Service are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in India.
11. Changes to These Terms
Scentivora reserves the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Continued use of our website following any changes constitutes your acceptance of the revised terms.
12. Contact
For any questions regarding these Terms of Service, please contact us at: